Privacy Policy

At Dongguan Humen Darmax Garment Processing Factory ("Darmax", "we", "us", or "our"), we respect your privacy and understand the critical importance of confidentiality in the B2B manufacturing industry. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our OEM/ODM services.

As a professional garment manufacturer serving designers and brands, we are committed to protecting not just your personal data, but also your intellectual property, including designs, tech packs, and business strategies.

1 Information We Collect

We collect information necessary to facilitate our B2B manufacturing services:

• Business Contact Information: Name, company name, email address, phone number, and shipping address.
• Manufacturing Specifications: Tech packs, design sketches, patterns, fabric requirements, and size charts provided for OEM/ODM orders.
• Transaction Data: Details about payments, invoices, and order history.
• System Usage Data: If you utilize our exclusive Production Progress Tracking System, we may log access times and activity to ensure account security.

3 How We Use Your Information

The information collected is used solely for business purposes:

• To process and fulfill your manufacturing orders (sampling, mass production, shipping).
• To communicate with you regarding production updates, QC reports, and logistics.
• To generate access credentials for our Production Progress Tracking System.
• To comply with legal obligations, such as customs documentation and export regulations.

4 Information Sharing

We do not sell, trade, or rent your personal or business information to third parties. We may share data only in the following limited circumstances:

• Service Providers: With trusted logistics partners (e.g., DHL, FedEx, freight forwarders) to deliver your goods.
• Compliance: When required by law to comply with export/import regulations or protect our rights.
• Subcontractors: In specific cases (e.g., specialized printing or dyeing) where a partner facility is used, they are bound by strict confidentiality agreements.

5 Data Security

We implement administrative, technical, and physical security measures to protect your information. Your design files are stored on secure servers with restricted access limited to the production team handling your specific order. While no security system is impenetrable, we are committed to maintaining the integrity of our digital and physical records.